[PLUG] [OT] Help Desk software in Open source
raseelbhagat at gmail.com
Thu May 14 11:03:09 IST 2009
On Wed, May 13, 2009 at 6:55 PM, Nikhil Kala <nikhilrkale at gmail.com> wrote:
> Hello All,
> Does any one know any open source software which is used for help desk
> I am looking for feature like,
> 1) Ticket raising feature by user
> 2) acknowledgment to user after his problem or query has been replied by
> 3) Knowledge management system for reference to user.
My hosting provider offers me the following options :
Hope this helps.
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