[PLUG] [OT] Some recent ISP options evaluations

Mayuresh mayuresh at acm.org
Sat May 18 05:57:42 PDT 2013


On Sat, May 18, 2013 at 01:57:02PM +0530, Darth Chatri wrote:
> That is ok if it is a home connection. Tata Indicom broadband has stopped
> home connections and only gives corporate connections for businesses in
> initial response time is just not acceptable.

That's right. They are now called Tata Communications SME. They have kept
existing home users on "retention" plans. But they have started treating
small users like a liability. Was evident from the unprecedented treatment
I received with a 15 day outage followed by another 3 day outage. If you
threaten to close, they immediately give you the number to call. When I
did not renew, there was not a single call received for renewal reminder,
which was never the case earlier.

Mayuresh.



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